Shipping policy

All orders are processed within 1–2 business days and shipped from Switzerland or the European Union depending on destination and stock availability.

Switzerland

Orders within Switzerland are shipped with Swiss Post.

• Standard Shipping (1–3 business days) — Free
• Express Shipping (next business day) — Calculated at checkout

No customs duties or import taxes apply for Swiss deliveries.

European Union

EU orders are shipped with DHL or FedEx depending on destination and service availability.

• Standard Shipping (2–7 business days) — Calculated at checkout
• Express Shipping (1–3 business days) — Calculated at checkout

Taxes and duties are included for orders shipped within the European Union.

United Kingdom

• Standard Shipping (3–6 business days) — Calculated at checkout
• Express Shipping (1–3 business days) — Calculated at checkout

For UK orders above £135, import VAT may be charged by local authorities upon delivery.

United States

• Standard Shipping (2–5 business days) — Calculated at checkout
• Express Shipping (1–2 business days) — Calculated at checkout

Orders are shipped with DHL or FedEx depending on destination.

Canada, Australia & New Zealand

• Standard Shipping (5–10 business days) — Calculated at checkout
• Express Shipping (2–5 business days) — Calculated at checkout

Rest of the World

Shipping rates and delivery times are calculated at checkout based on destination and carrier availability.

Customs & Duties

For USA and Australia, customs duties, import taxes, or handling fees may apply depending on local regulations. These charges are the responsibility of the customer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.